One Net Express from Vodafone is an excellent way for small business to keep their existing customers and attract new business. One Net helps integrate all lines, landline or mobile into just one mobile system. You can choose new numbers both mobile and land or use existing numbers that you already have.
There are many options to choose from in One Net Express to help your business with its telephone service needs. There is call transferring, hunt groups, automated phone service and multiple area code offers.
Call transferring allows you to transfer a call to someone else on the list. If a call comes into the main line on the system and the caller is looking for someone specific, the person who answered can transfer that call to another mobile so the caller can be connected.
Hunt groups are a very effective part of the system. The system does just that it hunts for the next line. Many times calls come in that you cannot answer as you are busy, after a certain number of rings the call will be passed to the next number and start ringing that way eventually someone that can answer will do so. There is even the option where all the phones ring simultaneously so the person that can answer first will.
Automated phone service allows you to set up a virtual switchboard for your business. You can set up different departments that corresponded to different phone lines and when the caller looks for that department, the phone will ring that corresponds to the department. While the call is on hold waiting for the call to be answered there is music on the line to keep them entertained and patient.
If you work in different locations or you want to expand into a different town or city you can request different area codes to use. These will give customers the impression that the business is a local company without having to go to the expense of opening an office and paying payroll. In order to maintain a good relationship with your customers you need to be accessible anytime or anywhere and One Net Express helps you do just that.
